Managing Ritirees Expectations - PENOP - 19 June 2013 Lagos

Learning Impact NG Facilitated a 1 Day Workshop for Pension Industry Professionals titled 'Managing Retirees Expectations' on the 19 June 2013 in Lagos. The workshop was facilitated by Gbitse Barrow.

Participants at the workshop were exposed to contents in these areas : The Mirror Principle of Customer Service; Understanding Retirees Expectations; The Governing Forces of Customer Service and Problem Solving Along the Retiree Life Cycle. 
Our Gallery Crew were at hand to capture some of the interesting moments as usual.